Aiste Navaitiene is Director for Business Process Management at Western Union in Vilnius, Lithuania.
Aiste Navaitiene is Business Process Management director at Western Union’s Operating Center in Vilnius, Lithuania.
She is responsible for driving business process improvement and automation initiatives within the Western Union’s Global Operations Organization, particularly in Lithuanian Operating Center (EUROC).
This includes, amongst other aspects, the development of a business process management framework and business improvement governance as well as the identification and execution of key process improvement, automation initiatives using Lean, robotic process automation methods and partnering with IT.
Aiste is setting the strategy for process improvement & automation in EUROC and delivering against that strategy, as well as identifying and qualifying process improvement key opportunities to drive continuous improvement and automation of repetitive processes. She joined Western Union in 2011 as operations manager, a position she held for 5 years before assuming her current position.
Prior to joining Western Union, Aiste Navaitiene worked in Lithuanian banking industry running retail banking product development and branch network management departments. She is also a long-term member of Western Unions Foundation Lithuania leadership team, managing Grant Making Committee, that collaborates with non-governmental organizations in Lithuania implementing projects to support education.